Position Details: Program Manager - 1180214O

Description:

TECH PROG MGMT - PROF EXPERT (E)

Lead and manage large, complex enterprise-level program consisting of multiple agile teams.

• Responsible for managing program scope, end to end program plan and regular and timely delivery of value.
• Identify and manage scope change, issue and risk; facilitate mitigation through relevant stakeholders and governance processes.
• Support the product owner in managing customer expectations for program deliverables, managing stakeholder communications, and helping to implement an effective system of program governance.
• Define, implement, maintain, and communicate program management procedures and processes to enable work streams to deliver against the defined goals and scope on time and on budget.
• Establish strong relationships with key technical/business stakeholders and assigned teams.
• Work cross functionally across ED&A, technology teams and the business to enable end to end delivery.
• Define, implement and monitor metrics and KPIs to report project status and ensure ongoing strategic alignment with short and long-term business objectives.
• Define and manage a well-defined program management process and champion ongoing process improvement initiatives to implement best practices for agile program, management
• Investigative analysis on functional pain points (process and system gaps) and strive for continuous process improvement.
• Use data to quantify pain points, develop business cases, and tell the story to Enterprise Data leadership

Requirements

• A strong history of working for cross functional data product delivery  teams
• Excellent communications skills (written and verbal) and strong interpersonal skills
• Experience with agile development methodologies: scrum, lean, Kanban,
• 7+ years’ experience in project management
• Strong presentation, facilitation and influencing skills with the ability to interact with all levels of the organization
• Proven experience building strong working relationships and working  successfully in cross-functional teams
• Detail oriented with strong information seeking skills
• Great listening skills and openness to different points of view
• Self-motivated and collaborative with ability to resolve conflict
• Strong problem solving skills
• Advanced knowledge of Excel and PowerPoint
• Experience working with Jira
• Good working knowledge of product model

Education

• BS/MS degree in Business, Computer Science or a related field.
• Agile Certified Practitioner (PMI-ACP), PMP certification or training a plus

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