They need someone to track down IT assets as well as update and maintain their asset management software. They use a tool called “FreshService”
Example they have thousands of Ipads but only a few hundred are showing on the asset management list. They will be inputting data, tracking product, and categorizing.
Experience with IT asset management is a plus.
· Experience in the use of Microsoft Office, including familiarity with MS Access and Excel. MS Office 2010 is preferred. One to three years of experience with MS Office suite is desired.
· Experience with ticketing systems required – they use (FreshService)
· Strong written, oral, and interpersonal skills are required.
· Strong initiative and the ability to work independently are required.
· Asset Management experience with an understanding of ITAM best practices is a plus
· Experience with process improvement, including ability to assist with process improvement initiatives is preferred.
· An understanding of project management methodologies is preferred.